The Dealer Institute has been completing research to answer this very question. Learn more about the answer to these questions by participating in this insightful webinar.
The cliché is that customer service can be the differentiator between you and your competitors. Yes, your friendly staff, the products, and the services you offer are important. But there is more — much more. Research is now telling us there are 10 psychological motivators that serve as the glue to bond your customers to your dealership.
This webinar takes a deep dive into these ten motivators and what services Dealer Institute is providing to enhance your efforts in improving your working relationship with customers.
Webinar hosted by Farm Equipment, Western Equipment Dealers Association, and Dealer Institute
