Solving the Talent Gap: How AI Tools Support and Retain Dealer Teams
Retaining skilled staff while managing increased demand is a huge challenge. Dealer teams are stretched, particularly during peak seasons, and…
Browsing: Customer Service
2024 Customer Experience Benchmarks Highlights
As we gear up for another promising year, it’s crucial to take a moment and reflect on the milestones and…
Five Ways the Canada Digital Adoption Program Can Help Your Dealership
T he Canada Digital Adoption Program (CDAP) can provide your dealership with up to $15,000 in grant funding to cover the…
Mason Machinery Celebrates 75 Years of Equipment Sales
On a warm spring day in 1948, a farmer in the small town of Aurora, Utah made a quick decision…
From Our Partner Payment Smart Newsletter: Currency Conversion: The Fees Can’t be Avoided, but the Surprise Can
In today’s consumer market, options abound – and for good reason: It’s a response to demand. Consumers are increasingly willing…
From Our Partner Payment Smart Newsletter: Simplify your payments page to drive online sales
Cart abandonment is a common issue for online retailers. Shoppers might exit without following through on the purchase due to…
From Our Partner Payment Smart Newsletter: Best Practices for Combating Cyber Attacks
According to multiple reports, cybersecurity attacks on digital payments are increasing. These threats aim to steal cardholder data. They include…
Combine Months of Supply Metric Increases
Tractor Zoom data shows combine supply has steadily risen over the last year while turns slow down, resulting in an…
Cultivating Customers – Ensuring the optimum in customer experience at every turn
When a young couple recently entered C & B Operations in Chamberlain, South Dakota, salesperson Dallas Henry was first to…
OPE Dealer Ushers in “New Era of Excellence”
Taking Care of Business When Dale and Christy Hughes purchased Lawn Care Equipment Company, their hope was “… to bring…