MICROMANAGING Supervisors… UGH!
It’s been said that many employees bring joy into the workplace, and others when they leave! The latter part of…
Browsing: Larry Cole
Dealers Want Leadership Training
People-Smart Leadership Principles Imagine a dealership where employees are fully engaged, supervisors inspire loyalty, and turnover is minimal. Customers feel…
Can Interpersonal Skills Be Taught?
Yes, we can learn more effective interpersonal skills despite the fact I’ve had supervisors tell me that it can’t be…
What Dogs Tell Us About Interpersonal Skills
I’ve been asked by a reader of this magazine to write an article about people getting along. The reader said…
Do I Want to Know What I Don’t Want to Know?
Many of us are inflicted with a terrible disease of thinking – knowing only what I want to know! Is…
People-Smart Leaders
Learn more about the People-Smart Leadership Series by visiting https://www.dealerinstitute.org/wp-content/uploads/sites/3/2020/06/The-People-Smart-Leadership-Series.pdf ABOUT DEALER INSTITUTE The Dealer Institute is an all-inclusive…
Can Money Buy Employee Loyalty?
You ultimately must answer that question for your dealership. But I’m asking you to read this article before you do.…
Success Can Be a Terrible Disease
No, the title is not an oxymoron. But let me warn you, reading this article can “sting” your emotional health.…
Can the Impact of Leadership Training Be Measured?
INTRODUCTION The short answer is yes. This white paper provides blueprint options to measure the degree leadership training with your…
What Cult Leaders Tell Leaders About Leadership
People-Smart Leadership Principles How did Jim Jones get 900 followers to drink the poison during a mass suicide? As a…