Productivity and Efficiency are two important metrics in a Service shop however, not all employees understand how they can influence or improve performance. We will help managers, technicians, and staff understand Service Shop Productivity and Technician Efficiency.
We will share information on the service department sales mix as well as practical ways to improve financial outcomes. We will also show how everyday decisions can have a huge impact on the bottom line.
Who should watch: Service Managers, Service Administrators, Supervisors, and Technicians. This is also valuable for Branch Managers who support Service management in the dealership.