Importance of a Total Dealership Approach
Dealer Institute Trainer Kelly Mathison discusses the importance of a total dealership approach when training.…
Browsing: Aftermarket
Parts and Service Inventory – Same? Similar? Not even close!
Year-end is when most parts departments dread the AWFUL, TERRIBLE and DIRTY task of completing…
Aftermarket Departments See Positive Trends in 2021
We know the past 24 months have been challenging to say the least. There have…
Creating a Service Labor Budget
Top Metrics to Watch Many dealers start their budget process at this time of year.…
DIS, Leading The Industry In Technology-Based Solutions
In this episode of WEDA Connect, host Mike Kraemer speaks with Shane Waldemar,…
Parts Turn Rate
Top Metrics to Watch While many dealers focus on top-line sales and gross margins,…
Your frontline is critical to customer retention
Top Metrics to Watch Your customers may interact with your front-line parts and service people…
Your dealership showroom – through your customer’s eyes
Top Metric to Watch Equipment dealership showrooms have come a long way in the past…
Contribution Margin / Aftermarket Absorption
Top Metrics to Watch We know that the daily operation of the dealership requires…
Do your managers and staff think like owners?
Top Metrics to Watch At a dealership, just like any business, there are two critical…