Can You Teach Old Dogs New Tricks? [Webinar]
Changing habits is hard work for all of us! Our brain is wired to keep doing what we’ve always done.…
Browsing: Larry Cole
Fish rot from the head down… or so it’s said
People-Smart Leadership Principles The truth of the matter is I’ve never smelled a fish that is beginning to rot…
Are You Looking in the right spot to increase profit?
Smart-People Leadership Principles I’m going to show you the right spot. The content I’m going to discuss is the…
People Analytics
What they tell us about ourselves and others In recent issues of Western Equipment Dealer, there has been an…
Psychologically Speaking: Why Are Customers Loyal To Your Dealership?
The Dealer Institute has been completing research to answer this very question. Learn more about the answer to these…
Avoiding the tragedies of leadership
People-Smart Leadership Principles All of us have the potential to be better tomorrow than what we are today, but that…
What would you do if you knew what customers want from you?
People-Smart Leadership Series – WEDA’s Dealer Institute has started a research project to further understand the psychological motivators that contribute…
The Family Business: Fun or dysFUNctional?
Smart-People Leadership Principles Family issues sabotaging effective business practices came at me from many directions. Let me share with…
Cult Leaders Tell Us About Leadership
People-Smart Leadership Principles The Psychology Today published a fascinating article about the recruiting tactics of groups, one of which was…
Corporate Accountability: FACT or FICTION?
People-Smart Leadership Principles Corporate accountability is a FACT when monitoring the technical performance of the dealership, but mostly FICTION when…