Help Wanted – The challenge of workforce development
Putting up a “Help Wanted” sign may be the easiest part of workforce development. As WEDA learned from its…
Browsing: Equipment Dealer
Do your managers and staff think like owners?
Top Metrics to Watch At a dealership, just like any business, there are two critical things required to survive: turn…
Doing what we’ve always done and expecting a different result
People-Smart Leadership Principles You will recognize the title of this article is the popular definition for insanity. Surely that definition…
EEOC Guidance on COVID Vaccines
In this episode, Mike Kraemer with the Western Equipment Dealers Association interviews Mark Opara with Seigfreid Bingham on…
Avenue Machinery – Customer Service and the Personal Touch
For over 70 years, the farm machinery business in B.C.’s Fraser Valley has relied on Avenue Machinery in one form…
Legislative Landscape U.S. April 2021
Sponsored By West Texas National Bank This is Eric Wareham, Vice President of Government Affairs for WEDA, and…
Feedback is a gift
People-Smart Leadership Principles This title is not an oxymoron. I’m writing this article for two critical reasons: First, feedback is…
Data and Technology: Managing Risk and Customer Expectations in a Changing Legal Environment
Technology and the ability to collect and use data have created exciting opportunities for both dealers and customers. But…
Aftermarket Management
Top Metrics to Watch Keep your eye on the ball When it comes to parts and service departments, there is…
TreadSure App – Dawson Tire & Wheel
Listen in to Mike Kraemer’s interview with Eric MacPherson, CEO of Dawson Tire & Wheel as they discuss how…