What Cult Leaders Tell Leaders About Leadership
People-Smart Leadership Principles How did Jim Jones get 900 followers to drink the poison during a mass suicide? As a…
Browsing: Dealer Institute
Parts department demands – external and internal
Top Metrics to Watch How does your dealership provide the level of product knowledge and training that parts personnel need…
Can You Teach Old Dogs New Tricks? [Webinar]
Changing habits is hard work for all of us! Our brain is wired to keep doing what we’ve always done.…
When Do You Let Someone Go?
When do you let someone go? The short answer – when they become a pain in the butt. An employee’s…
Equipment Dealer Industry Workforce Development Survey Results [Webinar]
The Western Equipment Dealers Association, in cooperation with Farm Equipment, conducted the 2nd annual Workforce Development Survey in November 2021. This…
Creating a Service Labor Budget
Top Metrics to Watch Many dealers start their budget process at this time of year. Service departments are unique because…
Fish rot from the head down… or so it’s said
People-Smart Leadership Principles The truth of the matter is I’ve never smelled a fish that is beginning to rot…
Why Smart Supervisors Do Stupid Things? [Webinar]
There are many behaviors that supervisors use that end up shooting themselves in the foot. In this webinar, Larry Cole,…
Are You Looking in the right spot to increase profit?
Smart-People Leadership Principles I’m going to show you the right spot. The content I’m going to discuss is the…
People Analytics
What they tell us about ourselves and others In recent issues of Western Equipment Dealer, there has been an…