Taking Care of Business – Texarkana Tractor
Employees credited for Texarkana Tractor’s growth by Lynn Grooms Growing and sustaining a successful dealership requires many elements. The most…
Browsing: Ag equipment dealers
Customer Service vs. Customer Experience
What’s the difference? Many believe customer service and customer experience are the same thing. But when you consider what they…
Putting Training To Work – White Paper
Download Full White Paper Click Here INTRODUCTION The Western Equipment Dealers Association (WEDA) completed a Workforce Study in December…
Say yes to your dress
Wardrobe still makes an impression It’s unlikely customers who visit equipment dealerships will conduct a red-carpet review of how employees…
5 key areas that separate average and great dealerships
It’s Just Good Business Gordon Ramsay of the television show Kitchen Nightmares exposes some of the worst restaurant practices, leadership…
2021 Legislative Landscape
With a new administration and balance of power in D.C. along with high turnover at state legislatures coming out of…
Legislative Landscape February 2021 – Canada
I’m John Schmeiser, CEO for the Western Equipment Dealers Association. Welcome to this edition of Legislative Landscape. For…
WEDA Connect: Workforce Development Survey Part 1-3
Association CEO John Schmeiser reacts to what the survey revealed in this three-part series. The Western Equipment Dealers Association conducted…
To Stop a Thief
Credit card fraudster meets his match Bob Ball is an equipment in dealer in western Missouri and a 20-plus year…
Deen Kubota Thrives on Consistency
Taking Care of Business NFL Quarterback Roger Staubach once said the best teams have consistency. You could say Jeff Deen,…