We make our culture and our culture makes us
People-Smart Leadership Principles Imagine learning about your dealership’s culture from a Koi, a red-gold carp. The ultimate size (and sometimes…
Browsing: Ag equipment dealers
Oklahoma Right To Repair Bill Dead, Transportation Bill Moving Forward
March 15, 2021 – Legislative Update Right to Repair bill: HB 1011 Last week marked the crossover deadline in the…
How to explain basic financials to new managers
Top Metrics to Watch Understanding basic financials is a common challenge faced by newly hired managers, whether you promote from…
Improving the customer experience in your dealership
You know what you provide to your customers – focus on how you provide it. Dealerships that prioritize the customer…
Legislative Landscape Canada – March 2021
I’m John Schmeiser, CEO for the Western Equipment Dealers Association. Welcome to this edition of Legislative Landscape. For this…
You only have 24 hours
People-Smart Leadership Principles As many of you know, time is one of our most precious and expensive resources. Calculate how…
Bucket Theory
Review why you save and how you save Hello everyone. As we enter the back half of 2018, I thought…
Dress for Success – What Image is Your Staff Portraying to the Customer
Wardrobe still makes an impression. It’s unlikely customers who visit equipment dealerships will conduct a red-carpet review of how…
We gambled and lost twice
It’s Just Good Business Now, do we cash out or stay in? “Are you nuts?” That was the reaction…
Laying a foundation
Top Metrics to Watch Creating and hitting service department labor budgets Creating a service labor budget can be a stressful…