The Dangers of Over Managing Work in Process
Top Metrics To Watch Knowing how well your service department is performing in terms of issuing invoices for the work…
Browsing: Service
NAEDA’s Dealer Institute Pushing 10,000
Since its inception, Dealer Institute (DI) has been on a mission to revolutionize the landscape of dealer training, education, and…
Importance of a Total Dealership Approach
Dealer Institute Trainer Kelly Mathison discusses the importance of a total dealership approach when training. ABOUT DEALER INSTITUTE The Dealer…
Parts and Service Inventory – Same? Similar? Not even close!
Year-end is when most parts departments dread the AWFUL, TERRIBLE and DIRTY task of completing a parts inventory count. When…
OPE Dealer Ushers in “New Era of Excellence”
Taking Care of Business When Dale and Christy Hughes purchased Lawn Care Equipment Company, their hope was “… to bring…
How Top Performers Increase Sales by Providing an Exceptional Customer Experience [Webinar]
Parts and service employees who are considered top performers in the equipment industry don’t achieve their lofty status by doing…
Parts department demands – external and internal
Top Metrics to Watch How does your dealership provide the level of product knowledge and training that parts personnel need…
DIS, Leading The Industry In Technology-Based Solutions
In this episode of WEDA Connect, host Mike Kraemer speaks with Shane Waldemar, general manager, of DIS Corporation.…
Your dealership showroom – through your customer’s eyes
Top Metric to Watch Equipment dealership showrooms have come a long way in the past 15 years. During the most…
Understanding Productivity and Efficiency
Top Metrics to Watch Service financial and performance tracking can be confusing for service managers and technicians. Some systems use…