Parts department demands – external and internal
Top Metrics to Watch How does your dealership provide the level of product knowledge and training that parts personnel need…
Browsing: Parts
DIS, Leading The Industry In Technology-Based Solutions
In this episode of WEDA Connect, host Mike Kraemer speaks with Shane Waldemar, general manager, of DIS Corporation.…
Parts Turn Rate
Top Metrics to Watch While many dealers focus on top-line sales and gross margins, turnover rates and the impact…
Your dealership showroom – through your customer’s eyes
Top Metric to Watch Equipment dealership showrooms have come a long way in the past 15 years. During the most…
Understanding Productivity and Efficiency
Top Metrics to Watch Service financial and performance tracking can be confusing for service managers and technicians. Some systems use…
Identifying and developing your bench strength
Top Metrics to Watch In this issue of Western Equipment Dealer/Canadian Equipment Dealer, my colleague Trent Hummel has a great…
Can your dealership compete with Google, Amazon or YouTube?
Top Metrics To Watch Over the past number of years, parts and service managers who have attended our Dealer Institute…
Full Line Ag – Saskatchewan’s Farm Equipment Superstore
With their father John Swystun starting their legacy with the founding of Central Supply Ltd. in 1966, brothers Terry and…
The future is bright for Erb Equipment – By Lynn Grooms
Taking Care of Business – Positive outlook backed by team effort While the COVID-19 pandemic and a downturn in the…
Improve Customer Retention and Value Through Your Aftermarket Departments [Webinar]
Parts and Service departments have historically been reactive. Providing emergency repair parts and emergency service. Over the years, we have…