OPOC (One Point of CARE) is the endorsed healthcare/benefits, human resources, and payroll solution for NAEDA members.
With the North American Equipment Dealers Association’s benefits program set up to address dealer’s needs, OPOC provides a comprehensive service for dealer members to ensure their employees not only get great benefits, but also have the expert support services to navigate using them in the ever-changing healthcare climate.
Regardless of the size or location of the dealership, OPOC can help streamline and maximize the impact of resources & benefits.
“The NAEDA Benefits Program has been well received, and we are helping hundreds of dealers across the country,” said Chris Havey, Senior Analyst at OPOC. “Dealers are excited when they are able to make improvements to their benefits, decrease their cost, and provide valuable services to their employees. Dealers also appreciate the ability to choose which services best fit their needs. Over the last year, we have seen a great response from dealers to the HR & payroll services to help them run a more efficient business.”
Jarrod Whitson from Saint Joseph Tractor, Inc. started using OPOC in 2022 and has used their services to negotiate health benefits for their employees. OPOC worked with their provider to eliminate the projected 5.85% rate increase for 2024.
“From the beginning they have been nothing but great to work with,” Whitson said. “OPOC clearly explained their suggested recommendations and how these improvements would have a positive impact for my dealerships and my co-workers.”
Additionally, OPOC evaluated multiple providers and plans then created a presentation seven weeks ahead of their renewal deadline.
“By working ahead, it eliminated the stress and pressure of a last-minute decision,” Whitson said. “It’s nice to have health insurance experts to facilitate all of this so I can focus on other things.”
OPOC also provides comprehensive HR services that help business owners focus on the key components to run a more successful dealership. From support with their robust HRIS system, culture building solutions, recruitment / onboarding, and compliance, OPOC ensures that every step of the employment process is handled with clarity and professionalism that makes it streamlined and efficient.
Dealer member, David Snyder, from Farmers Equipment Inc, has used OPOC’s healthcare/benefits services since 2018. Since the switch, he feels like they can better inform their employees and empower them to make the best choices.
Additionally, their advocacy support for employees/families through the CARE Center has made the process smoother for himself and his employees.
“The CARE Center resources have been extremely beneficial to our team over the years when it comes to having a better user experience in healthcare,” Snyder said. “Our employees are informed, and whenever they have questions, they can lean on their PersonalCARE Advocate at OPOC.”
Angela Longnecker, from J&I Power, has also used the healthcare/benefits services for just over three years. Prior to using OPOC, she found the process of selecting benefits every year very stressful and confusing while also being expensive not only for the employees and the dealership.
After switching to OPOC, they’ve saved money and have received better coverage for their employees/families.
She said they’ve found “an overall happiness around a previously dreaded subject, peace of mind that our employees will be taken care of with the best customer service, and excellent communication at all levels.”
Longnecker is also looking into using OPOC’s HR & payroll processing and administration which includes paperless payroll and file management as well as W-2 preparation and delivery.
“The health insurance services and CARE Center works great for our employees,” said Curt Kloeppell, CFO of NAEDA. “It saves the employees money many different ways – from getting options for RX and medical procedures that might need to be done. It also saves us premium dollars since OPOC has capabilities to obtain the best rate for each employer. The HR/Payroll program will be great for our office. It gives the employees easy access to payroll records, time off requests, benefits provided by the Association and much more.”
Article Written by Amanda Bauman, NAEDA Communications Manager and Associate Magazine Editor
