Should I Stay (merge) or Should I Go?
WEDA Legal Notes As a dealer operating in an industry that is experiencing a lot of change, you are constantly…
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Feedback is a gift
People-Smart Leadership Principles This title is not an oxymoron. I’m writing this article for two critical reasons: First, feedback is…
Aftermarket Management
Top Metrics to Watch Keep your eye on the ball When it comes to parts and service departments, there is…
Don’t cash that check
Better Business Bureau issues scam warning Editor’s Note: While credit cards remain the payment of choice for many retail customers,…
The elephant in the room
What is large, scary, and has the ability to crush you? If you said elephant, you’re not wrong, but, for…
Navigating the workplace impact of evolving State marijuana legislation
WEDA Legal Notes by Lance Formwalt Since the first medical marijuana laws were passed in the latter half of the…
Beneficiary Designations
A quick review of the two types We have discussed in the past the importance of designations, but I thought…
Know when to fold ’em
It’s Just Good Business “I just don’t know what to do.” This is a common comment from the calls we…
We make our culture and our culture makes us
People-Smart Leadership Principles Imagine learning about your dealership’s culture from a Koi, a red-gold carp. The ultimate size (and sometimes…
Vehicle Preparation
While it’s true that a driver’s skills, training, and experience are key to safety on the road, there’s plenty that…