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Wardrobe still makes an impression. It’s unlikely customers who visit equipment dealerships will conduct a red-carpet review of how…
To have a drug- and alcohol-free workplace program In its simplest form, managed care describes a variety of techniques that,…
It’s Just Good Business Now, do we cash out or stay in? “Are you nuts?” That was the reaction…
Top Metrics to Watch Creating and hitting service department labor budgets Creating a service labor budget can be a stressful…
Employees credited for Texarkana Tractor’s growth by Lynn Grooms Growing and sustaining a successful dealership requires many elements. The most…
What’s the difference? Many believe customer service and customer experience are the same thing. But when you consider what they…
Download Full White Paper Click Here INTRODUCTION The Western Equipment Dealers Association (WEDA) completed a Workforce Study in December…
WEDA Legal Notes by Lance Formwalt A new sheriff is coming to town If your dealership is located close to…