Don’t cash that check
Better Business Bureau issues scam warning Editor’s Note: While credit cards remain the payment of choice for many retail customers,…
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The elephant in the room
What is large, scary, and has the ability to crush you? If you said elephant, you’re not wrong, but, for…
Vehicle Preparation
While it’s true that a driver’s skills, training, and experience are key to safety on the road, there’s plenty that…
How to explain basic financials to new managers
Top Metrics to Watch Understanding basic financials is a common challenge faced by newly hired managers, whether you promote from…
Improving the customer experience in your dealership
You know what you provide to your customers – focus on how you provide it. Dealerships that prioritize the customer…
Good Reasons…
To have a drug- and alcohol-free workplace program In its simplest form, managed care describes a variety of techniques that,…
Say yes to your dress
Wardrobe still makes an impression It’s unlikely customers who visit equipment dealerships will conduct a red-carpet review of how employees…
Risk Management Roundup – What’s in your forecast?
It’s easy to just jump into a vehicle and head toward a destination on a sunny, calm day. But we’re…
Legislative Landscape U.S. October 2020
Sponsored By West Texas National Bank In one short week, America will collectively breathe a sigh of relief as…
Lien Issues
Few things in the equipment industry generate as much discussion (or fear) as lien laws. When most people think…