Strategies for Employee Attraction and Retention in Heavy Equipment Industry
Every year, we eagerly participate in the JDUG event, where we connect with agricultural heavy equipment dealerships to learn about…
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8 Ways to Increase Employee Participation in Engagement Surveys
Many dealerships find themselves at a crossroads in the pursuit of improving the workplace environment. Faced with high turnovers and…
Growth Through Prioritizing Employee and Customer Experience
SATISFYD’s CEO Ryan Condon sat down with Doug Tibben, president of Pattison Agriculture, to discuss how his company has tackled…
2024 Customer Experience Benchmarks Highlights
As we gear up for another promising year, it’s crucial to take a moment and reflect on the milestones and…
Creating Transformational Customer Service [Webinar]
Presented by Larry Cole, Ph.D., Consultant at the Dealer Institute Get specific ideas on how to train staff on customer…