Hostage Negotiation: A Barrier to Organizational Growth
I’ve always been fascinated by hostage negotiation scenes in crime dramas. There’s something uniquely captivating about a negotiator finding just…
Browsing: employee experience
Strategies for Employee Attraction and Retention in Heavy Equipment Industry
Every year, we eagerly participate in the JDUG event, where we connect with agricultural heavy equipment dealerships to learn about…
Growth Through Prioritizing Employee and Customer Experience
SATISFYD’s CEO Ryan Condon sat down with Doug Tibben, president of Pattison Agriculture, to discuss how his company has tackled…
Creating Transformational Customer Service [Webinar]
Presented by Larry Cole, Ph.D., Consultant at the Dealer Institute Get specific ideas on how to train staff on customer…