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After more than four decades in the world of Farm, Industrial, Construction, and Outdoor Power Equipment Association management, the time…
Refinancing equipment is a no-brainer when interest rates hover at historic lows, like they did at the height of the…
Top Metrics To Watch Knowing how well your service department is performing in terms of issuing invoices for the work…
People-Smart Leadership Principles Imagine a dealership where employees are fully engaged, supervisors inspire loyalty, and turnover is minimal. Customers feel…
Have you ever noticed how some employees can’t function without a villain? It’s like they need an enemy to justify…
More often than not, whether you’re buying, selling, or administering, you’ll hear Extended Service Contracts (ESC) referred to as an…
Most people hear “Identity Theft” and immediately think of their Personal Information being used for credit card fraud or to…
Last fall, I wrote an article titled “Here We Go Again”. It referred to the direction we were heading regarding…