Service Counter Sales Training February 25, 2021


Register for Service Counter Sales Training course on February 25, 2021

This one-day program is designed specifically for frontline
service employees. Participants will learn the importance of
proper work order documentation, time management, the value of a
technicians hours of labor and interpersonal and communication
skills to improve the customer experience.

Main Topics:
  • Customer Service
  • Departmental Profitability
  • Value-Added Service Sales
  • Phone Skills
  • Time Management
  • Conflict Resolution

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